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Back to health libraryNon-medical transportation (NMT)
Gold Coast Health Plan (GCHP) has expanded the transportation benefit to all of its members.
Non-Medical Transportation (NMT) can now be used for any service that Medi-Cal covers. That includes visits with your doctor, dentist or mental health provider. Rides to pick up prescriptions or medical equipment also are covered. NMT is for members who can ride in a car, van, or bus. No authorization is needed.
GCHP's provider for NMT is Ventura Transit System (VTS). To arrange a ride, members can call VTS at 1-855-628-7433/1-800-855-7100 (California Relay Service). Services are available 24 hours a day, seven days a week.
Schedule your ride at least 48 hours in advance. If you can't do that, call as soon as you can. You will need your GCHP ID number. VTS will also ask you to verify that you have no other way to get a ride.