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Providers: On May 3, 2021, GCHP will implement a new claims system. Click here for more information about the implementation.

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Provider Portal

The Gold Coast Health Plan (GCHP) Provider Portal provides online access to member eligibility information, the ability to enter authorization requests and check status of authorizations, and to check the status of claims. Office managers request and maintain user privileges for themselves and for office staff.

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On May 3, 2021, GCHP will implement a new claims system to better serve providers. As a result of the system conversion, several functions and documents will change. Click here for more information about the implementation.

Access the Current Provider Portal

A registration site for the new Provider Portal is open now through 5 p.m. on Friday, April 30, 2021. The new Provider Portal will be available at 8 a.m. on Monday, May 3, 2021. If you are accessing this site before April 30, 2021, please continue to use the current Portal for eligibility, claims, and authorizations (link above).

Access the Registration Site for the New Provider Portal