The Gold Coast Health Plan (GCHP) Provider Portal provides online access to member eligibility information and gives users the ability to enter authorization requests, check status of authorizations, and check the status of claims. Office managers request and maintain user privileges for themselves and for office staff.
On May 3, 2021, GCHP implemented a new claims system to better serve providers. As a result of the system conversion, several functions and documents will change. Click here for more information about the implementation.
As of April 30, 2021, the IKA Provider Portal is no longer available. It has been replaced by the i-Transact Provider Portal.
For detailed instructions on how to use the new i-Transact Provider Portal, please review the guide and the video below: