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Providers: Please be aware of the Medi-Cal Rx Reinstatement of Prior Authorization Requirements and Retirement of the Transition Policy for Beneficiaries 22 Years of Age and Older. Click here for more information.

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Provider Portal

The Gold Coast Health Plan (GCHP) Provider Portal provides online access to member eligibility information and gives users the ability to enter authorization requests, check status of authorizations, and check the status of claims. Office managers request and maintain user privileges for themselves and for office staff.

Please Read:

On May 3, 2021, GCHP implemented a new claims system to better serve providers. As a result of the system conversion, several functions and documents will change. Click here for more information about the implementation.

As of April 30, 2021, the IKA Provider Portal is no longer available. It has been replaced by the i-Transact Provider Portal.

i-Transact Provider Portal

For detailed instructions on how to use the new i-Transact Provider Portal, please review the guide and the video below: