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  • Members: Has your contact information changed? Give the Ventura County Human Services Agency your updated contact information so you can receive important information about how to stay enrolled in Medi-Cal. Create an account at BenefitsCal. Learn more (English and Spanish).

  • Members: On March 31, 2023, the pilot program between Gold Coast Health Plan (GCHP) and AmericasHealth Plan (AHP) ended. All AHP Medi-Cal members are GCHP members as of April 1, 2023. Your benefits are not changing. You will continue to have Medi-Cal coverage. Click here for more information.

  • Providers: Please be aware of the Medi-Cal Rx Reinstatement of Prior Authorization Requirements and Retirement of the Transition Policy for Beneficiaries 22 Years of Age and Older. Click here for more information.

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Provider Portal

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As of April 1, 2023, AmericasHealth Plan (AHP) is no longer contracted as a health plan with Gold Coast Health Plan (GCHP). All AHP Medi-Cal members are GCHP members. Member benefits are not affected by the transition.

For more information, visit the following pages:

If you have any questions, please call the GCHP Customer Services Department at 1.888.301.1228, Monday through Friday, from 8 a.m. to 5 p.m.

Provider Portal

The Gold Coast Health Plan (GCHP) Provider Portal provides online access to member eligibility information and gives users the ability to enter authorization requests, check status of authorizations, and check the status of claims. Office managers request and maintain user privileges for themselves and for office staff.

i-Transact Provider Portal

For detailed instructions on how to use the i-Transact Provider Portal, please review the guide and presentation below: