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  • Members: Has your contact information changed? Give the Ventura County Human Services Agency your updated contact information so you can receive important information about how to stay enrolled in Medi-Cal. Create an account at BenefitsCal. Learn more (English and Spanish).
  • Members: On March 31, 2023, the pilot program between Gold Coast Health Plan (GCHP) and AmericasHealth Plan (AHP) ended. All AHP Medi-Cal members are GCHP members as of April 1, 2023. Your benefits are not changing. You will continue to have Medi-Cal coverage. Click here for more information.

  • Providers: Please be aware of the Medi-Cal Rx Reinstatement of Prior Authorization Requirements and Retirement of the Transition Policy for Beneficiaries 22 Years of Age and Older. Click here for more information.

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Community Supports (CS)

Community Supports (CS) are services or settings that Managed Care Plans (MCPs) may offer in place of services or settings covered under the California Medicaid State Plan and that are a medically appropriate, cost effective alternative to a State Plan Covered Service. CS services are optional for MCPs to offer and for members to utilize. MCPs may not require members to use a CS instead of a service or setting listed in the Medicaid State Plan.

Gold Coast Health Plan (GCHP) offers the following CS services to eligible members:

  • Community Transition Services / Nursing Facility Transition to a Home
  • Environmental Accessibility Adaptations (EAAs, also known as Home Modifications)
  • Housing Deposits
  • Housing Tenancy and Sustaining Services
  • Housing Transition Navigation
  • Medically Supportive Food
  • Nursing Facility Transition to / Diversion from Assisted Living Facilities
  • Personal Homemaker Services
  • Recuperative Care
  • Respite Care
  • Short-Term Post-Hospitalization Housing

CS Referral and Authorization Forms

To refer a member for CS, please fill out the CS Referral Form and the appropriate authorization request form:

Becoming a CS Provider

This CS Provider Certification Application is intended to ensure the CS provider provides satisfactory evidence of meeting the CS requirements as outlined by DHCS and GCHP to be certified as a CS provider.

Please complete the CS Provider Certification Application and submit it to with the subject line “CS Provider Application.” If you have any questions or concerns as you are completing the application, please contact

Department of Health Care Services (DHCS) Resources