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Due to an increase in calls, our call center is experiencing wait times that are longer than normal. We have temporarily extended our call center’s business hours.

If you have any questions, please feel free to call 1.888.301.1228 during these extended hours:

  • Monday through Friday from 7 a.m. to 6 p.m.

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Pharmacy Services

Gold Coast Health Plan (GCHP) contracts with pharmacies in Ventura County and its surrounding counties to enable members to receive their medications in the most convenient location. This page contains important documents and links to information regarding the pharmacy benefit for GCHP members, including the formulary, prior authorization criteria and provider updates.

For any pharmacy wishing to become part of the GCHP Pharmacy Network, please visit the OptumRx provider relations website. If you are unable to access the website, please contact OptumRx:

Email: provider.relations@optum.com
Phone: 1.877.633.4701
Fax: 1.877.339.0784

The Gold Coast Health Plan Provider Portal enables prescribing providers to verify formulary coverage, prior authorization criteria and initiate a web-based prior authorization request for GCHP members. Or call OptumRx at 1.855.297.2870. If you use a TTY, call 711.

Pharmacy Resources

Pharmacy Newsletters and DUR Bulletins