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  • Please note that our recently extended call center hours of 7 a.m. to 6 p.m. will be changing. Starting Sept. 27, 2021, our call center business hours will be changing back to our normal business hours of Monday through Friday from 8 a.m. to 5 p.m. If you have any questions, please feel free to call 1.888.301.1228.
  • Providers: Starting Sept. 1, 2021, we will be reverting to the Clinicas Del Camino Real and Gold Coast Health Plan Division of Financial Responsibility (DOFR) that was in place prior to May 1, 2020. Click here to learn more.

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Pharmacy Services

Gold Coast Health Plan (GCHP) contracts with pharmacies in Ventura County and its surrounding counties to enable members to receive their medications in the most convenient location. This page contains important documents and links to information regarding the pharmacy benefit for GCHP members, including the formulary, prior authorization criteria and provider updates.

For any pharmacy wishing to become part of the GCHP Pharmacy Network, please visit the OptumRx provider relations website. If you are unable to access the website, please contact OptumRx:

Email: provider.relations@optum.com
Phone: 1.877.633.4701
Fax: 1.877.339.0784

The Gold Coast Health Plan Provider Portal enables prescribing providers to verify formulary coverage, prior authorization criteria and initiate a web-based prior authorization request for GCHP members. Or call OptumRx at 1.855.297.2870. If you use a TTY, call 711.

Pharmacy Resources

Pharmacy Newsletters and DUR Bulletins