Gold Coast Health Plan's (GCHP) grievance and appeals process provides a mechanism for members to report complaints regarding their health care benefits. Please use the Member Grievance & Appeals Form to submit your complaint.
Submit your completed forms to:
Gold Coast Health Plan
Attn: Member Grievance & Appeals
P.O. Box 9176
Oxnard, CA 93031
The County of Ventura Human Services Agency provides a broad array of services that include the protection of children and vulnerable adults and support for those needing assistance with food, housing, healthcare and employment. Access the Medi-Cal site.
Gold Coast Health Plan (GCHP) values the health of its members. To encourage healthy behavior, GCHP offers rewards to members who complete these preventive care exams:
- Annual Well-Care Exam. Members 3 through 21 years of age who have a well-care visit in 2020 are can receive a $15 gift card. Download the form.
- Cervical Cancer Screening. Members 21 through 64 years of age who have a cervical cancer screening (Pap test) in 2020 can receive a $25 gift card. Download the form.
- Postpartum Care Exam. This member reward is no longer available as of December 31, 2019.
There will be a delay in processing rewards forms. For those that qualify, gift cards will arrive in the mail beyond four to six weeks.
Tri-Counties Regional Center (TCRC) helps people with developmental disabilities of any age with services and support for living, working, learning and recreating in our community.
If you are receiving TCRC services and need help with getting care for a medical problem, talk to your Primary Care Provider (PCP). Your PCP can ask Gold Coast Health Plan's (GCHP) Care Management nurses to work with TCRC and the PCP to help ensure your care needs are met.
TCRC offices in Ventura County: