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  • Members: Has your contact information changed? Give the Ventura County Human Services Agency your updated contact information so you can receive important information about how to stay enrolled in Medi-Cal. Create an account at BenefitsCal. Learn more (English and Spanish).
  • Members: On March 31, 2023, the pilot program between Gold Coast Health Plan (GCHP) and AmericasHealth Plan (AHP) ended. All AHP Medi-Cal members are GCHP members as of April 1, 2023. Your benefits are not changing. You will continue to have Medi-Cal coverage. Click here for more information.

  • Providers: Please be aware of the Medi-Cal Rx Reinstatement of Prior Authorization Requirements and Retirement of the Transition Policy for Beneficiaries 22 Years of Age and Older. Click here for more information.

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Member Communications

Gold Coast Health Plan (GCHP) sends notices to members throughout the year. Members may also receive notices about their Medi-Cal coverage from the state Department of Health Care Services (DHCS). Some of these notices are sent to all members; others are sent to a select group of members. Member notices are posted below.

If you are not receiving these communications and would like to, contact Member Services at 1.888.301.1228. If you use a TTY, call 711.

Notices by year

2023

  • March 2023: AmericasHealth Plan (AHP) termination notice (English and Spanish) - AHP Medi-Cal members
  • March 2023: Medicare Part A Coverage Letter (English and Spanish) - members with Medicare Part B coverage, but not Part A
  • Jan. 2023: Member Handbook (English and Spanish) - all members

2022