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  • Members: Has your contact information changed? Give the Ventura County Human Services Agency your updated contact information so you can receive important information about how to stay enrolled in Medi-Cal. Create an account at BenefitsCal. Learn more (English and Spanish).

  • Members: On March 31, 2023, the pilot program between Gold Coast Health Plan (GCHP) and AmericasHealth Plan (AHP) ended. All AHP Medi-Cal members are GCHP members as of April 1, 2023. Your benefits are not changing. You will continue to have Medi-Cal coverage. Click here for more information.

  • Providers: Please be aware of the Medi-Cal Rx Reinstatement of Prior Authorization Requirements and Retirement of the Transition Policy for Beneficiaries 22 Years of Age and Older. Click here for more information.

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Interpreter and Translation Services

Language Assistance

For help getting an interpreter or understanding something we send you in writing, please call Member Services at 1.888.301.1228 (for English and Spanish).

American Sign Language Assistance

If you are deaf, hard of hearing or speech-impaired and need assistance, please call Member Services at 711 (TTY).

Interpreter services

Member

If you are a member and need an interpreter, please call 1.888.301.1228.

Provider

If you are a provider and need interpreter services, please call 1.866.421.3463 and enter your access code. Please call a health educator for an access code.

Face-to-Face

If you need an interpreter, please call the Health Education Department at 1.805.437.5624 or 1.805.437.5603 for assistance. Advance notice and prior authorization is required for face-to-face interpreters.