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  • Members: Get your free at home COVID-19 tests now. Learn more: English / Spanish
  • Important: As of May 1, 2022, Medi-Cal is available to all people who are 50 years of age or older who meet all Medi-Cal eligibility criteria. Immigration status does not matter. These changes also let people keep more property and qualify for Medi-Cal. Contact the Ventura County Human Services Agency for more information. Learn more: English / Spanish

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Interpreter and Translation Services

Language Assistance

For help getting an interpreter or understanding something we send you in writing, please call Member Services at 1.888.301.1228 (for English and Spanish).

American Sign Language Assistance

If you are deaf, hard of hearing or speech-impaired and need assistance, please call Member Services at 1.888.310.7347 (TTY).

Interpreter services

Member

If you are a member and need an interpreter, please call 1.888.301.1228.

Provider

If you are a provider and need interpreter services, please call 1.866.421.3463 and enter your access code. Please call a health educator for an access code.

Face-to-Face

If you need an interpreter, please call the Health Education Department at 1.805.437.5624 or 1.805.437.5603 for assistance. Advance notice and prior authorization is required for face-to-face interpreters.