Skip to main content
  • Members: Get your FREE flu shot. Click here to learn more.
  • Please note that our recently extended call center hours of 7 a.m. to 6 p.m. will be changing. Starting Sept. 27, 2021, our call center business hours will be changing back to our normal business hours of Monday through Friday from 8 a.m. to 5 p.m. If you have any questions, please feel free to call 1.888.301.1228.

Please select your language.

Selecciona tu idioma.

Care Management

Care management is a service that is available to you as a Gold Coast Health Plan (GCHP) member. Your doctor can ask us to assist you, or you can contact us yourself for a health-related concern.

GCHP care managers are registered nurses and social workers who are ready to work with you if you need assistance with:

  • Understanding and managing your benefits.
  • Communicating with your doctors.
  • Establishing a medical home.
  • Learning about community resources that may be available to you.
  • Setting goals and making plans for improving your health.
  • A new diagnosis that is causing you concern.
  • Learning about your condition.
  • Problems with your pregnancy.
  • Organ transplant questions.
  • Managing multiple medications.

To reach the GCHP Care Management Department, please call 1.805.437.5656 or email CareManagement@goldchp.org. If emailing, please include your callback number and GCHP Identification Number for a prompt response. Deaf and hard-of-hearing members can call our TTY line at 1.888.310.7347.