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  • Members: For information about the storm, evacuation warnings, and potential road closures, go to To sign up for emergency alerts in Ventura County, go to
  • Providers: Please be aware of the Medi-Cal Rx Reinstatement of Prior Authorization Requirements and Retirement of the Transition Policy for Beneficiaries 22 Years of Age and Older. Click here for more information.

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COVID-19 Information

COVID-19 Vaccine Resources

The COVID-19 vaccines are very effective at preventing COVID-19. Studies show the vaccines are safe and cause few side effects. Even if you do get sick, your illness may be less severe if you've had your shots. It is important that those who can get a vaccine do so as soon as possible.

Those who are eligible to be vaccinated may:

  • Register online.
  • Call 1.833.422.4255 Monday–Friday from 8 a.m.–8 p.m. and Saturday and Sunday from 8 a.m.–5 p.m.
  • Text their zip code to 438829 to find a location near them.


Financial Help During the COVID-19 Pandemic

If you or a member of your family is experiencing financial hardship due to the COVID-19 public health emergency, you can receive temporary assistance (stopping your monthly premium payment or receiving credit for payments made during the public health emergency) by calling one of the following numbers and requesting a COVID-19 premium waiver.

Medi-Cal for Families programs:

Note: For all of the above programs, call center hours are Monday through Friday from 8 a.m. to 7 p.m., or Saturday from 8 a.m. to Noon. TTY/TTD and language services are available.

Other COVID-19 Resources

  • What to Know About COVID-19 (English and Spanish)
  • COVID-19 Resources for Members (English and Spanish)
  • Emergency Broadband Benefit (English and Spanish)
  • Frequently Asked Questions for GCHP Members About COVID-19 (English and Spanish)
  • Telehealth: GCHP created this tip sheet to help you when you talk with your health care provider by phone or video. (English and Spanish)

Mental Health Resources

If you or someone you know is having a mental health crisis, call the Ventura County Crisis Response Team at 1.866.998.2243. The team is available 24 hours a day, seven days a week.

  • Beacon Health Options: GCHP’s mental health services provider is available to help you if you think you need treatment. You can schedule a mental health assessment by calling 1.855.765.9702. If you use a TTY, call 1.800.735.2929.
  • California HOPE(CalHOPE): CalHOPE delivers crisis support through free outreach, crisis counseling and support services. If you are feeling stressed by the COVID-19 pandemic, call the CalHOPE Warm Line at 1.833.317.4673.

    Hope will perservere Hope perseverara

General Resources

A.A. / N.A.

For someone who struggles with an addiction, staying sober can be hard even in the best of times. With the added stress and loneliness caused by the COVID-19 pandemic, it is even harder. Support groups can help with staying sober in times of stress. Please know that virtual groups are still meeting.

Support groups are available in English and Spanish for those dealing with an addiction:

Dental Appointments During the COVID-19 Pandemic

As a Medi‑Cal member, your benefits and your child’s benefits include dental coverage at little or no cost to you.

What is a dental emergency?

  • Bleeding that doesn’t stop.
  • Pain or swelling in or around your mouth.
  • Broken or knocked out tooth.

What should you do?

  • Call your dentist’s office first.
  • Provide as much detail as possible about your condition.
  • Follow your dentist’s instructions.


Free, Low-Cost Resources and/or referral services for emergencies:

For Parents

For Seniors