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Due to an increase in calls, our call center is experiencing wait times that are longer than normal. We have temporarily extended our call center’s business hours. If you have any questions, please feel free to call 1.888.301.1228 during these extended hours:

  • Monday through Friday from 7 a.m. to 6 p.m.

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COVID-19 Information

COVID-19 Vaccine Resources

The COVID-19 vaccines are very effective at preventing COVID-19. Studies show the vaccines are safe and cause few side effects. Even if you do get sick, your illness may be less severe if you've had your shots. It is important that those who can get a vaccine do so as soon as possible.

Other COVID-19 Resources

  • What to Know About COVID-19 (English and Spanish)
  • COVID-19 Resources for Members (English and Spanish)
  • Emergency Broadband Benefit (English and Spanish)
  • Frequently Asked Questions for GCHP Members About COVID-19 (English and Spanish)
  • Telehealth: GCHP created this tip sheet to help you when you talk with your health care provider by phone or video. (English and Spanish)

Mental Health Resources

If you or someone you know is having a mental health crisis, call the Ventura County Crisis Response Team at 1.866.998.2243. The team is available 24 hours a day, seven days a week.

  • Beacon Health Options: GCHP’s mental health services provider is available to help you if you think you need treatment. You can schedule a mental health assessment by calling 1.855.765.9702. If you use a TTY, call 1.800.735.2929.
  • California HOPE(CalHOPE): CalHOPE delivers crisis support through free outreach, crisis counseling and support services. If you are feeling stressed by the COVID-19 pandemic, call the CalHOPE Warm Line at 1.833.317.4673.

General Resources

A.A. / N.A.

For someone who struggles with an addiction, staying sober can be hard even in the best of times. With the added stress and loneliness caused by the COVID-19 pandemic, it is even harder. Support groups can help with staying sober in times of stress. Please know that virtual groups are still meeting.

Support groups are available in English and Spanish for those dealing with an addiction:

Dental Appointments During the COVID-19 Pandemic

As a Medi‑Cal member, your benefits and your child’s benefits include dental coverage at little or no cost to you. During the COVID-19 pandemic, only emergency dental care is allowed.

What is a dental emergency?

  • Bleeding that doesn’t stop.
  • Pain or swelling in or around your mouth.
  • Broken or knocked out tooth.

What should you do?

  • Call your dentist’s office first.
  • Provide as much detail as possible about your condition.
  • Follow your dentist’s instructions.

Resources

Free, Low-Cost Resources and/or referral services for emergencies:

For Parents

For Seniors