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Compassionate Care, Accessible to All, for a Healthy Community

Member Services Phone Number 888.301.1228


Cultural and Linguistic Services

Language Assistance

For help getting an interpreter or understanding something we send you in writing, please call Member Services at 888.301.1228 (for English and Spanish).

American Sign Language Assistance

If you are deaf or speech-impaired and need assistance, please call Member Services at 888.310.7347 (TTY line).

Interpreter Services


If you are a Member and need an interpreter, please call 888.301.1228.


If you are a Provider and need interpreter services, please call 866.421.3463 and enter your access code. Please call a health educator for an access code.


If you need an interpreter, please call the Health Education Department at 805-437-5624 or 805-437-5603 for assistance. Advance notice and prior authorization is required for face-to-face interpreters. 

C&L Quick Reference Guide

Click here to access the C&L Quick Reference Guide

Contact Us

Lupe Gonzalez, PhD, MPH
Director, Health Education, Outreach and Cultural & Linguistics Services

Fax: 805.437.5134